Clays House

Roche ~ St Austell ~ Cornwall

Just 40 minutes into Cornwall and 2 miles off the A30

holiday@clayshousecornwall.co.uk

 

Call:  07734 954559

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© 2019 Clays House Cornwall

TERMS & CONDITIONS

 

Policy

 

  1. Check in Between 16:00 and 23:45 – Check out by 10:00.

  2. Children of all ages are welcome.

  3. Two well behaved dogs can stay free of charge but please do not allow them on the furniture or upstairs.

  4. There is no smoking permitted anywhere within the property.

  5. No stag and hen groups. 

  6. No parties are permitted.

  7. Free of charge parking for two cars is available in front of the house.

  8. The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.

  9. In making a booking you accept responsibility for any theft, breakage or damage caused by you or any member of your party and agree to indemnify us in full for any loss that we may incur as a result.

  10. We or our representative reserve the right to enter the apartment at any time to undertake essential maintenance or for inspection purposes.

  11. We recommend you arrange a comprehensive travel insurance policy offering full cover for cancellation.

 

 

Payment Conditions

 

A deposit of 20% of the stay is required.  The deposit will be refunded according to the cancellation conditions.  Full booking balance must be paid 21 days before arrival.  Payments by bacs or card.

Cancellation Conditions

 

If a booking is cancelled less than 14 days before arrival then a charge equal to the full booking amount will be made.

In the event of a no show or booking reduction (after the arrival date) the full cost of the booking is charged.